#designsystem
#web
#Figma
Delivery Challan
Delivery Challan
Delivery Challan
Delivery Challan
Delivery Challan
Delivery Challan
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
Zetwerk , An indian unicorn startup, disrupts traditional manufacturing through a tech-powered universal network, driving cost reduction, supplier optimisation and faster production.
The aim of this project is to create and track all Delivery Challans for 100% compliance
2021 - 2022
Timeline
Product Designer
My Role
Team
2 product manager
12+ engineers
2021 - 2022
Timeline
Product Designer
My Role
Team
2 product manager
12+ engineers
Overview
Overview
Zetwerk, a leading Indian unicorn startup, is revolutionizing traditional manufacturing through its tech-powered universal network. By facilitating faster production, Zetwerk helps businesses achieve significant cost reductions. However, their manual delivery challan system posed a critical bottleneck, hindering efficiency and accuracy.
This case study delves into the comprehensive redesign process undertaken to address these challenges. We detail the journey from user research and problem definition to the development and implementation of a web-based solution. This new system empowers users with automation, improved accessibility, and seamless integration with e-way bills, ultimately boosting productivity, accuracy, and regulatory adherence.
Zetwerk, a leading Indian unicorn startup, is revolutionizing traditional manufacturing through its tech-powered universal network. By facilitating faster production, Zetwerk helps businesses achieve significant cost reductions. However, their manual delivery challan system posed a critical bottleneck, hindering efficiency and accuracy.
This case study delves into the comprehensive redesign process undertaken to address these challenges. We detail the journey from user research and problem definition to the development and implementation of a web-based solution. This new system empowers users with automation, improved accessibility, and seamless integration with e-way bills, ultimately boosting productivity, accuracy, and regulatory adherence.
Quick Context
Quick Context
A delivery challan is a document that contains details of the product in a particular shipment. It is issued at the time of delivery of goods that may or may not result in a sale
A delivery challan is a document that contains details of the product in a particular shipment. It is issued at the time of delivery of goods that may or may not result in a sale
Problem Statement
Problem Statement
The existing system involved offline, manual creation of delivery challans, leading to:
1
Inaccuracies
Prone to human error, jeopardizing data integrity and compliance.
1
Inaccuracies
Prone to human error, jeopardizing data integrity and compliance.
1
Inaccuracies
Prone to human error, jeopardizing data integrity and compliance.
2
Inefficiencies
Time-consuming manual process burdened teams and delayed deliveries.
2
Inefficiencies
Time-consuming manual process burdened teams and delayed deliveries.
2
Inefficiencies
Time-consuming manual process burdened teams and delayed deliveries.
3
Non-compliance
Lack of standardization and traceability exposed vulnerabilities to legal issues.
3
Non-compliance
Lack of standardization and traceability exposed vulnerabilities to legal issues.
3
Non-compliance
Lack of standardization and traceability exposed vulnerabilities to legal issues.
Discover
Discover
I initiated my design process by engaging directly with business team, gathering knowledge of challenges through interviews and collaborative sessions with the taxation team, customer support team.
I initiated my design process by engaging directly with business team, gathering knowledge of challenges through interviews and collaborative sessions with the taxation team, customer support team.
Define
Define
Leveraging insights from these interactions, I identified key pain points and opportunities for improvement, focusing on the need for accessible knowledge and streamlined communication.
Leveraging insights from these interactions, I identified key pain points and opportunities for improvement, focusing on the need for accessible knowledge and streamlined communication.
Here’s a few highlights
Design a solution to effortlessly manage the complicated delivery tracking & verifying process
Results
Results
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50% reduction in creation time
Streamlined workflows saved valuable time.
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3
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99% accuracy
Automated features and standardized templates minimized errors.
3
Eliminated e-way bill discrepancies
Seamless integration ensured compliance.
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3
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Improved user experience
Streamlined interface and intuitive features boosted adoption.
Conclusion
The redesigned delivery challan system effectively addressed the challenges, transforming into a reliable, efficient, and compliant solution. This user-centric approach not only improved internal operations but also enhanced customer satisfaction and regulatory adherence, demonstrating the power of design thinking in driving business success.
